Introducing a Robotic Process Automation (RPA) strategy into your organisation will disrupt the way your business operates but probably not in the way you expect. RPA will not replace your workforce but it will enhance particular business processes, which in turn will allow employees to focus on other tasks.

RPA automates previously manually managed processes, helping the human workforce focus on driving increased value for the business. RPA automates repetitive processes, runs on the user interface, unattended and follows a set of rules defined by the business. By automating processes that were previously managed manually, RPA will help the human workforce to fully concentrate on driving increased value for the business.

RPA will also provide an organisation with increased speed and agility, reducing manual processes and improving accuracy and reliability but the robots are not taking over, well not just yet anyway, but by 2020, nine out of ten large and midsize organisations will have at least one process supported by RPA, according to research by Gartner.


“Successful RPA solutions require close collaboration between business and technology,
a focus on process design and agile delivery, and always involve a cultural dimension. These all align to Keytree’s strengths – we have experience defining and creating successful global Robotics Centres of Excellence that can help an organisation govern and manage the risks inherent in RPA and ensure business objectives are fully achieved.”

Stuart Clements – Director of RPA & Machine Learning at Keytree

Keytree’s RPA expertise

Keytree’s expertise in developing and delivering solutions to transform digital potential into business reality compliments any RPA strategy and to lead us through this expanding business, Keytree appointed Stuart Clements as Director of Robotics Process Automation and Machine Learning. Stuart’s skills and experience, when combined with Keytree’s proven track record of innovation and creativity, will help Keytree’s customers solve ever more complex business problems using cutting edge technology and solutions.

At Keytree, we understand complexity and have in-depth experience of setting up Centres of Excellence to effectively govern and manage the risks inherent in RPA. We always start from the business problem, analysing the best way for an organisation to automate a given process to generate value fast. Keytree is a world leader in agile methodology, having introduced agile working into some of the world’s largest private and public organisations and using an agile delivery model with supporting DevOps perfectly compliments RPA delivery. Keytree has a strong track record of innovation, an extensive Machine Learning capability and knowhow to combine with RPA to drive further business value.

RPA in real terms

RPA is not ring-fenced to a particular type of organisation or industry – it can be easily incorporated into any digital strategy without significant investment in IT systems. Successful RPA solutions do require close collaboration between business and technology, a focus on process design and agile delivery, and always involve a cultural dimension. These all align perfectly to Keytree’s strengths – we have experience defining and creating successful global Robotics Centres of Excellence that can help an organisation govern and manage the risks inherent in RPA and ensure business objectives are fully achieved.

What makes a successful RPA delivery?

  • Managing expectations – follow a cautiously optimistic mind-set and do not set high automation targets with an expectation to meet these immediately. Like any new technology, it’s a journey.
  • Process-centric approach – look to simplify the process and review other strategic solutions before moving to RPA as a solution for automation.
  • Review cultural aspects – recognise the importance of the human aspects to process automation.
  • Involve IT early – RPA can only be delivered through effective collaboration across business and IT.
  • Create a Centre of Excellence – this acts as an aggregation point for learning across the organisation and provides governance, standards and control.
  • Adopt agile delivery – move the process to production early and continually iterate to improve the solution.