Application Management Services

Keytree provides a comprehensive range of services from within its Managed Service Portfolio. Our capabilities include break-fix support, Incident, Problem and Change Management, capacity planning, Security and User Management. The following is a comprehensive view of services we offer:

Keytree Managed Services infographic

Why Keytree – Application Management Services

  • Our owner-run organisation means there are no external investors to please, allowing our teams to focus on delivering innovation and value to delight our customers.
  • Our flexible consulting approach allows us to become part of our customers’ teams, to achieve outstanding results.
  • Our teams are UK-based and Nearshore, and our people represent the best the market has to offer.
infographic why use Keytree Managed Services

Delivering best in class Platform & Applications Lifecycle Management

Flexible

  • Complementary or Complete
    We can complement existing capability or provide fully managed and turnkey services.
  • Service based pricing
    We offer fixed service pricing, or a conventional time and materials alternative, for all of our service profiles: Global / Local: 24x7x365, 18×5, 9×5.
  • ITIL ready
    We operate ITIL aligned processes so that we integrate smoothly with existing IT functions and partners.

Dynamic staffing

  • Onsite, On shore & Remote
    We flex our resourcing model to achieve the right Service versus Cost balance.
  • Knowledge Assurance
    Our team provides a cost-effective and high quality global service with a ‘local’ feel.

Specialists

  • Full Suite
    Keytree builds and supports solutions across the entire enterprise technology suite, including custom developments.
  • Full Stack
    Keytree understands and has vast experience working with the full technology stack, enabling us to support end-to-end services to ensure solution optimisation.
  • Deep Technology Expertise
    Our consultants are highly experienced in their chosen disciplines, allowing Keytree’s Managed Service team to offer a first class service. Our experience has led to us become official AWS and SAP Partners.

Customer Commitments

Delivering best in class Applications and Platform Lifecycle Management, Keytree provides a number of core benefits to its customer base through its commitments.

icon customer commitments 1
Quality

We put quality at the heart of what we do – “Good enough” is not good enough and will be measured on the things that matter.

icon customer commitments 2
Cost reductions

We provide committed year-on-year cost reductions for operational support, allowing funds to instead be used for innovation and improvements.

icon customer commitments 3
Build & sustain

We are able to help build and sustain clients’ internal capability through a co-sourced model, where appropriate.

icon customer commitments 4
Innovation & improvement

We bring a culture of innovation and continuous improvement to drive incremental value from client investment in technologies.

icon customer commitments 5
Project transition

We safely transition from project to operations, retaining key project resources as required.