Keytree supports TUI’s move to SAP
TUI is the world’s largest leisure, travel and tourism group headquartered in Hanover Germany. As part of a global finance transformation project, TUI made a strategic decision to migrate all legacy business processes to SAP to simplify their systems landscape and help streamline global operations.
Named internally as the STUART programme, legacy Oracle technology has been migrated to SAP of which the SAP Analytics suite is at the core of the solution. The project includes the migration of ProvessOR – a bespoke system used to calculate and process additional commission due to travel agencies that sell TUI holidays and other TUI products. As of 2017, in Germany, €2.2bn was made through these travel agencies.
TUI books vacations for 20 million holidaymakers each year, generates annual revenues of over €18.5bn and employs in the region of 67,000 staff. The ProvessOR system plays a vital role in ensuring that commission payments, a large amount of which are made through third-party travel agencies, are processed accurately and in a timely manner. The current ProvessOR system was built in-house on Oracle technology, so TUI needed to replace this system with a version that would work with the SAP Analytics suite. Keytree delivered a complete replacement system to ensure ProvessOR would migrate and run smoothly on SAP technology.